Therapy Natters

Evolve To Thrive

Evolve to Thrive / Therapy Natters

Privacy Notice

Contact information:

Richard Nicholls
07418 609690
info@therapynatters.com
www.therapynatters.com

Therapy Natters is the name of the podcast and Evolve to Thrive is the name of the self-development programme provided by the partnership of Fiona Biddle and Richard Nicholls.
I, Richard Nicholls am the Data Controller and Processor of Evolve to Thrive/Therapy Natters

The basis on which I keep data is that of “Legitimate Interests”. This means that the data is necessary for me to fulfil the contract that we have together (ie to provide the programme) and that it is data that you would reasonably expect me to hold and use.
For those who enquire about the programme, the data I hold includes any information you have sent me by email/text/message.
For those who purchase the programme, the data I hold includes:

  • default_titleBasic information such as name, email address, phone number
  • default_titleEmails, texts and/or messages that are sent between us
  • Show More

I will never ask you for data that falls under the definition of special category of data as defined by the General Data Protection Regulation. If, however, you provide such information (eg by email) the condition for processing this special data is specific consent.
Data is not shared with anyone, except if required by law.
The data is primarily used to enable me to provide the programme to you. It may also be used scientific research purposes and statistical purposes.
Details of where data is held:

  • default_titleAny emails sent between us are held either on my computer’s hard drive or if archived, in Dropbox which is secure cloud based storage which is itself GDPR compliant.
  • default_titleAny texts/Whatsapp messages/Messenger messages sent between us are held on my iphone which is code protected.
  • Show More

Your data is kept for 7 years or while you maintain your own record on our site. The length of time is based on the stipulation of my insurer. After this time computer records permanently deleted.
Evolve to Thrive/Therapy Natters takes the security of data seriously and as such:

  • default_titleAny data transmitted is sent encrypted where possible
  • default_titleAll data is held securely (see details of where data is held above)
  • Show More

However:

  • default_titleI am not in control of data (including emails and texts) which you send me
  • default_titleApps such as Facebook routinely access any information held and this is beyond my control.
  • Show More

If there is any breach of data security Evolve to Thrive/Therapy Natters will give full details to the Information Commissioners Office and any person affected within 72 hours of the breach and do all possible to minimise any potential impact.
You have rights with regards to the data held:

  • default_titleThe right of access. I will provide you with all data I hold on you as soon as I can following a request (and definitely within 30 days, unless this is impossible due to holidays or illness).
  • default_titleThe right to rectification. If any data I hold is incorrect, just let me know and I will correct it as soon as I can following a request (and definitely within 30 days, unless this is impossible due to holidays or illness).
  • default_titleThe right to erasure. If you wish me to erase your data just let me know and I will delete any computer records as soon as I can following a request (and definitely within 30 days, unless this is impossible due to holidays or illness).
  • default_titleThe right to restrict processing. This would usually be a stop-gap measure before correction of any errors or before erasure
  • default_titleThe right to object to:
  • Show More

  • direct marketing.
  • processing for purposes of scientific/historical research and statistics. For this, you must provide grounds for your objection.

About us

Fiona and Richard are Hypno-Psychotherapists from the UK.

Both are successful authors and work in private practice.

Useful Resources

In a Crisis?
Emergency Helpful Organisations:

Samaritans UK
Call 116 123
www.samaritans.org

Sane UK
Call 0300 304 7000
www.sane.org.uk

Shout
Text 85258
www.giveusashout.org